‘Speak in such a way that others love to listen to you. Listen in such a way that others love to speak to you.’


On top of skills a manager needs to lead a team is communication, and that is not a cliché. If something is going wrong or results are not being achieved, most of the time it is due to lack of communication or miscommunication.

As a manager you need to understand that everybody has their own way of communicating. Most of the misunderstandings in communication come not from WHAT you say, but HOW you say it. What you say doesn’t always align with what you mean. Communication habits often don’t reflect our dynamic thoughts and emotions and/or give others the wrong impression of what you want to communicate. These habits affect the way others perceive and respond to you during interactions.

The use of social media is also not contributing to good communication, in fact it makes it more complex and disturbing.

Understanding what your way of communication is and knowing how your team members communicate gives you an advantage in achieving results, less conflicts and makes your life as a manager easier.

Is this you?

Are you managing an organization or a team and you:

  • experience difficulty in delivering your message to others
  • feel insecure when speaking out
  • don’t get the response you would expect
  • are working on developing stronger leadership characteristics
  • want to communicate better because it is a key skill for managers
  • keep on explaining what to do without the wanted result

and your employees keep on asking questions after you addressed the questions they had?

Then follow this workshop program with your team or colleagues!


In all our management workshops the link between theory and practice is central, allowing participants to apply what they have learned directly in their work. It is hands-on and we use cases from your own experience.


The participants create an action plan with learning topics they are going to address during their work. The action plan is a method to implement what they have learned during the workshops and to manage and monitor progress.


We advise to have a follow-up day a month after the workshops which can be done by the management of the participants or by the trainer. The action plan and the experience of the participants are input for the follow-up session. We will look at their progress, where help is needed and what kind of tools they need now to make their work more efficient.



  • are more effective in their communication
  • can easily motivate others for new ideas, proposals and/or products
  • can make requests without creating resistance
  • can handle disappointment and criticism of others
  • can deal with resistance from others
  • manage expectations in an effective way
  • can give feedback and receive feedback in a productive way
  • understand the power of listening and asking the right questions


  • working together becomes more exciting and it delivers better results
  • relationships with clients, colleagues and at home change in a positive way
  • the tolerance to other people will grow

this is how we do it

The philosophy of Leadership2Impact Academy towards leadership and management is that you cannot manage people, you only can lead people. Management is a profession and as with every profession, it is not for everybody, and you always must keep up with your profession. The principle of our workshops, training programs, etc. are based on “Servant Leadership”. In the broadest sense, this means that a manager has a facilitating role.

The workshops are mainly based on experiential learning. This is the process of learning by doing. By engaging participants in hands-on experiences and reflection, they are better able to connect theories and knowledge learned in the workshop to real-world situations.

What participants gain from experiential learning is:

  • A better understanding of the course material
  • A broader view of the world and an appreciation of the community around them
  • Insight into their own skills, interests, passions, and values
  • Positive professional practices and skill sets
  • Self-confidence and leadership skills

practical information

Peter Henssen: I started my career in the army, and I found out that leadership came natural to me. After the army I have learnt more about leadership in the organizations I worked for and when I had my own company. I have studied, mastered, and developed leadership to my own benefit and to those who have crossed my path. I worked with many teams, put together many teams and trained teams.

I am specialised in working with managers to find their own way of managing in order to develop their professional leadership styles. It never fails to add value to themselves or their organisations.

The location for the workshops is depending on what is logistically favorable in terms of time, energy and investing. As an alternative we have a location at our Phazama Farm in Tsutsubega where the workshops also can take place.

Minimum of eight and a maximum of twelve.

The investment for the two-day workshop is BWP 30.900 (0% VAT) per group (max 12 participants).
The investment for a follow-up day is BWP 13.080 (0% VAT) per group.

This includes materials and excludes food, beverages, translator if needed, venue travel and accommodation expenses (if applicable).

All the workshops we offer can also be custom made. Ask us about the possibilities.

More information?

If you wish to receive more information please fill out the form below and we will get in touch with you!